No. 103 Caobao Road,
Xuhui District, Shanghai, China
(Centralized Registration Address)
CURLVEXA™
A Simpler Way to Complete Your CURLVEXA™ Ritual.
Your checkout experience should feel as clear and considered as the CURLVEXA™ tools you choose. We support secure payment options designed to make completing your purchase straightforward and convenient.
Unless otherwise shown during checkout, prices and transactions on the CURLVEXA™ store are displayed and processed in United States Dollars (USD).
Flexible Payment
Choose from the payment methods displayed during checkout.
Secure Checkout
Payment information is handled through authorized payment systems.
USD Checkout
Store transactions are processed in U.S. Dollars unless checkout indicates otherwise.
Payment Support
Questions about your order? Contact service@curlvexa.com.
Payment Methods
CURLVEXA™ may support PayPal and major credit or debit cards depending on the options enabled for your checkout session.
PayPal
If PayPal is available and selected during checkout, you will be directed to PayPal's payment environment to complete the transaction.
Depending on PayPal availability in your country, you may be able to:
- Sign in to an existing PayPal account and approve the purchase.
- Use an eligible debit or credit card through PayPal's guest-payment flow, when that option is offered by PayPal.
- Review your payment details before confirming the transaction.
Guest card checkout and other PayPal features are controlled by PayPal and may not appear for every customer or in every region.
Credit & Debit Cards
When card payment is available, the checkout page will display the card brands supported for your transaction.
Supported options can vary depending on your country, issuing bank, and the payment provider processing the order.
- Enter your billing and card details only through the secure checkout interface.
- Card authorization is handled through the payment provider and issuing bank.
- CURLVEXA™ does not require customers to send card numbers by email or message.
If a payment is declined or authorization fails, confirm your billing information and contact your card-issuing bank if the problem continues.
Designed for a Secure Checkout Experience.
CURLVEXA™ uses authorized checkout and payment providers to process transactions. Sensitive payment credentials are handled through the applicable payment infrastructure rather than being requested through ordinary customer-service communication.
Our website and checkout environment use standard security technologies designed to protect information while it is transmitted.
For your protection, never send complete credit-card details, CVV security codes, or online-banking passwords to CURLVEXA™ by email.
Currency & Exchange Rates
CURLVEXA™ store prices are presented in United States Dollars (USD) unless another currency is specifically displayed during checkout.
If your payment account uses a different currency, your bank, card issuer, PayPal, or other payment provider may convert the transaction into your local currency.
Any exchange rate or foreign-transaction fee applied by your financial institution is determined by that provider and is outside CURLVEXA™'s control.
Payment Authorization
A payment may require authorization from your card issuer, PayPal, or another payment provider before an order is successfully confirmed.
Payments can occasionally be declined because of:
- Incorrect billing information
- Insufficient available funds or credit
- Bank security or fraud-prevention checks
- International transaction restrictions
- Online-purchase limits
- Payment-provider verification requirements
If your information appears correct but the transaction is still declined, contact your issuing bank or payment provider for additional information.
Payment Confirmation
After a successful transaction, an order confirmation should normally be sent to the email address entered during checkout.
Please review the confirmation for:
- Order number
- Products purchased
- Shipping details
- Order total
If you believe you completed payment but did not receive an order confirmation, check your spam or junk folder first.
If no confirmation can be located, contact service@curlvexa.com before attempting multiple additional payments.
Duplicate or Pending Charges
In some cases, a bank may display a temporary authorization or pending transaction before the final payment is completed.
A pending authorization is not always the same as a completed duplicate charge.
If you see more than one completed charge for the same CURLVEXA™ order, contact us with your order information so the transaction can be reviewed.
Payment Information & Privacy
We do not ask customers to send full payment-card credentials through normal email support.
Card and PayPal transactions are processed using the applicable authorized payment services available through checkout.
Please review our Privacy Policy for additional information about how personal information is handled.
Need Help With a Payment?
If your question relates to a CURLVEXA™ order, send us your order number and the email address used at checkout. For card authorization or banking restrictions, your card issuer may be able to provide additional details.