Contact Us

Company Information
Company Name
Shanghai Lvjinyuan Culture Technology Development Co., Ltd. 上海绿金源文化科技发展有限公司
Legal Representative
Xu Xulei
Unified Social Credit Code
91310104MAKDE32Y0H
Registered Address
Room 203, Building 49,
No. 103 Caobao Road,
Xuhui District, Shanghai, China
(Centralized Registration Address)
Customer Service Email
service@curlvexa.com
Business Hours
9:00 AM - 10:00 PM

CURLVEXA™

Precision Care · Personal Support
Customer Care

Need a Hand With Your Hair Ritual?

Whether you're choosing the right CURLVEXA™ tool, looking for guidance on a product, checking an order, or simply have a question about your purchase, our customer care team is here to assist.

We want every step — from discovering your first CURLVEXA™ tool to using it in your daily routine — to feel clear, simple, and supported.

Email Support

For product, order, shipping, and after-sales questions.

service@curlvexa.com

Telephone

For general business and customer-service inquiries.

+86 21 6873 8418

Registered Address

Shanghai Lvjinyuan Culture Technology Development Co., Ltd.
Room 203, Building 49,
No. 103 Caobao Road,
Xuhui District, Shanghai, China
(Centralized Registration Address)

Product Guidance

Not sure which CURLVEXA™ tool belongs in your routine? Send us your product question and our team will help guide you.

Already placed an order? Please include your order number and the email address used at checkout when contacting us. This helps our team locate your purchase and assist you more efficiently.
Our Service Philosophy

Support Should Feel as Thoughtful as the Tools We Design.

CURLVEXA™ was created around precision — not only in how hair products are applied, but in how each part of the customer experience is approached. If something isn't clear, reach out. We aim to provide practical, straightforward support so you can spend less time searching for answers and more time enjoying your hair ritual.

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Assistance with product selection and CURLVEXA™ routine questions
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Order, shipping, delivery, and post-purchase support
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Clear guidance for compatible use, maintenance, and product care
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Customer support available through service@curlvexa.com
© 2026 CURLVEXA™. Operated by Shanghai Lvjinyuan Culture Technology Development Co., Ltd. All rights reserved.